Discover more in our FAQ
What is Era Furniture’s Direct-to-Consumer (D2C) model?
Era Furniture operates on a Direct-to-Consumer (D2C) model, which means we sell our furniture directly to you, bypassing intermediaries. This allows us to offer high-quality products at better prices and ensures a personalized shopping experience.
How can I customize my furniture with Era Furniture?
To customize your furniture, visit our "Customize Your Dream Furniture" section on the website. Upload pictures or sketches of your design, provide details such as dimensions and materials, and our team will contact you to discuss how we can bring your vision to life.
What types of furniture can I customize?
You can customize a wide range of furniture, including living room pieces, bedroom furniture, dining sets, office furnishings, and more. If you have a specific idea in mind, let us know and we’ll work with you to create the perfect piece.
How long does it take to receive a custom furniture piece?
The timeline for custom furniture depends on the complexity of the design and materials chosen. Generally, custom pieces take 4-8 weeks from design approval to delivery. We will provide a more accurate timeframe once we review your design.
Where are Era Furniture’s products manufactured?
All Era Furniture products are manufactured in our state-of-the-art facilities. We take pride in our craftsmanship and use high-quality materials to ensure each piece meets our rigorous standards.
What is Era Furniture’s return policy?
We offer a 7-day return policy on standard products. For custom pieces, returns are generally not accepted unless there is a manufacturing defect. Please contact our customer service team for more details on returns and exchanges.
Can I visit your showroom before making a purchase?
Yes, we invite you to visit our exclusive showroom to explore our collections and experience the quality of our furniture firsthand. Our showroom is located near Mary Giri College, Koothattukulam, Ernakulam, Kerala.
Do you offer financing options?
Yes, we offer financing options through our partners, including the no-cost EMI scheme by Bajaj Finserv. Please inquire with our sales team for more details on available financing plans.
Are Era Furniture products eco-friendly?
Yes, we are committed to sustainability. We use responsibly sourced materials and eco-friendly practices in our manufacturing process to minimize our environmental impact.
How do I contact customer service?
You can reach our customer service team via email at info@erafurniture.in or call us at 759000915 or 7592000917. We’re here to assist you with any questions or concerns you may have.