Shipping Policy

At Era Furniture, we are dedicated to providing you with a seamless and efficient shopping experience. We offer shipping services for all of our products, ensuring that your orders arrive safely and in a timely manner. Once your order is confirmed, we process it within 1-3 business days, after which it is dispatched for shipping. You will receive a confirmation email with tracking details once your order has shipped.

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Shipping times vary depending on your location and the shipping method selected at checkout. Typically, delivery takes between 5-10 business days within major cities, while remote locations may take longer. We partner with trusted courier services to ensure your furniture reaches you in perfect condition. Shipping charges are based on the weight, dimensions of the product, and your delivery location, which will be calculated at checkout.

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For custom furniture, the dispatch time will depend on the completion of the product based on the complexity of the design submitted. We will provide an estimated delivery timeline when the design is finalized and keep you updated on the production process. Please note that custom orders may take longer to ship, but we are committed to delivering them with the same care and quality.

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In case of any shipping delays or issues, we will notify you promptly and work to resolve the situation. If your order arrives damaged, please contact us immediately with photos of the damage, and we will arrange for a replacement or refund. We strive to provide the best service and ensure your experience with Era Furniture is exceptional.